- We enclose an address label with every order
- Please return items in a well-sealed package
- Enclose original or copy of receipt with your order, if you still have it.
- Refund will be applied to the original credit card, excluding shipping charges
- All shipping and insurance costs are the responsibility of the customer
Please fill out the form below to start the return of your merchandise.
To expedite the credit process, make sure:
- All returns are made with 30 days of invoice date (exception: Christmas gifts through January 25th)
- Returns are not to be worn, damaged or mistreated
- Returns are to be in their original packaging
- No returns on alterations of pants below 28" inseam
- No returns on opened packages of undergarments
- Call: 1-800-479-0164. Store hours 9-5 Monday-Friday, Saturday 9-3 EST
- Email: firstname.lastname@example.org 24/7