RETURNS 

• We enclose an address label with every order
• Please return items in a well-sealed package
• Enclose original (or copy) receipt of the order
• Refund will be applied to the original credit card, excluding shipping charges
• All shipping and insurance costs are the responsibility of the customer

To expedite the credit process, make sure:

4. All returns are made with 30 days of invoice date (exception: Christmas gifts through January 25^th)
5. Returns are not to be worn, damaged or mistreated
6. Returns are to be in their original packaging

REMEMBER: 

• No returns on alterations of pants below 28” inseam
• No returns on opened packages of undergarments

QUESTIONS: 

• Call:  1-800-479-0164.  Store hours 9-5 Monday-Friday, Saturday 9-4 EST
• Email:  sales@bigandtallguys.com   24/7

Big and Tall Guys

101 North Franklin Street

Titusville, PA  16354